Troubleshooting
5 articles in this topic
-
My Google Sheet says "Sheet is private"
How to fix the "Sheet is private" error when importing a Google Sheet.
-
My edits are not in my Excel file
Edits do not save back to Excel files. How to get your changes into Excel.
-
My data looks wrong or columns are missing
Common causes of incorrect column detection and how to fix them.
-
My shared app link has expired
Free plan shared apps stay up for 30 days. Here is how to share again, or keep apps up with Pro.
-
I cannot sign in to my account
Troubleshoot sign-in issues including forgotten passwords, 2FA problems, and account lockouts.