Upgrading, downgrading, and cancelling

Starting Pro

1. Sign in to your SheetForge account
2. Go to the pricing page and choose Pro
3. Enter your card details on the secure Stripe checkout page

How the free trial works

Pro starts with a 14-day free trial, one per customer. You add a card when you start, but nothing is charged during the trial. When the trial ends it becomes a paid monthly subscription automatically, unless you cancel before it ends. We email you a reminder a week before the trial ends.

Cancelling your subscription

1. Go to Billing in your account
2. Click Cancel subscription
3. Confirm the cancellation

Cancellation takes effect at the end of your current paid period (or at the end of your trial), and you keep Pro until then. After that your account returns to the Free plan: Pro features stop working and your shared apps follow the Free plan rules, staying up for 30 days.

Refunds

We do not refund part-used months, except where the law requires it. If you are a consumer, you can cancel within 14 days of the contract starting - and because Pro starts with a 14-day free trial, cancelling within the trial costs nothing. See our terms or email hello@sheetforge.ai.